Bifold Property Brochures

Shipping Methods

Standard (1-3 Days) - UPS Ground
Next Business Day - UPS Next Day
Arrives by the End of the Next Business Day
Between 8am and PM in some areas (usually same time you receive your other ups/amazon goods)
Do not use if you need by a certain time
Next Business Day Early- UPS Next Day
Arrives by 12pm/Noon of the Next Business Day
Saturday - UPS Next Day Arrives on Saturday (between 8am-6pm)
Same Day Delivery – For Local Metro DC, MD and VA - (option will only appear for those areas covered)
Order Pick Up - 1-2 always free! After Hours Box available.
Expedited Order Pick Up - Certain products will have options to order and have guaranteed pick up time on the same day. you would make the appropriate selection in that product and then select Pick up In Checkout.

We offer various shipping/delivery methods.  All are selected at Checkout.  Select the options to best match your needs.

What time I ordered and how it affects delivery
VERY IMPORTANT Make sure you have selected a “Printing Time”  or production turnaround that will best match your desired delivery date when you place your order.
Days - Are Business Days (Monday- Friday)
Cut Off Time 3PM EST on all Business Days
Orders or Approvals after 3PM EST thus, are considered "the next business day"

Print material must be submitted and approved (if proof requested) by 3:00 pm (EST) the day before the requested delivery day. Any submission or approval after 3pm the day prior,  is considered the next day. Your order is not "picked from a shelf" it is custom printed and no shipping can take place until it is completed and ready to ship.

We have tried to incorporate these various user options to accommodate agents and often their need for quick turnaround or that maybe entering their orders after the close of the work day, thus still allowing them to order online seamlessly.  If you need anything by a certain time we suggestion you chose the most expedite shipping you see as well as expedited production with in the product your are ordering.

Changing Your Shipping Method or Destination
Please make sure to make your best selection when placing your order. It is difficult to change the shipping once you have entered your order. Make the best choice dont let dollars drive your peace of mind!. 87% of our orders are printed and shipped the same day, that is the business we are in! To do that we incorporate a great deal of automation. We can of course change the shipping type and ship to address at times, however it may effect the timing and additional charges may apply.

Our Guarantee - I didn’t receive my package
If you order has not arrived by when it was supposed to based on your  order submission time, product selections, print turnaround and shipping method, there will be no shipping charge, check your tracking number (sent via email when shipped and is in your order  go to: My Accounts > My Orders. If you still have no resolution please email or call us 24/7. We Monitor all outbound shipping regardless of the method and guarantee delivery within your specified sections .  In fact if we can, we will reprint and deliver (if possible for us to accomplish based on each occurrence) to the shipping address or your open house for any Local delivery. For Non-Llocal we will ship next day at our own expense if possible

How will I know my order has shipped
You will receive an email notification of shipment with tracking number and shipper (often a link) . Also, in your account, > My Account > My Orders - Shipping- toward the bottom of that screen is an option for order status. This show all your shipping details. Make sure you have our url marked as safe so your mail server does not place our notification in your spam, junk or other inboxes - we are not responsible for this occurring

Printing Times is the time required to produce/manufacture your order before it is ready to leave our facility either for shipment or pick up. IT IS NOT THE DELIVERY DATE or DELIVERY TIME!
It is calculated in Business Days (Monday – Friday)
after your order has been submitted and/or your proof is approved if you requested.
The Cut Off Time 3PM EST for all Business Days
Orders or Approvals after 3PM EST thus, are considered "the next business day"

• Standard Service – Orders submitted by 3 pm on a business day, will be completed by the end of the second business day and ready to ship. Larger brochures over 6 Pages, might be the second business day.
• Next Day – Orders submitted by 3 pm on a business day, will be completed by the end of the next business day and ready to ship. Larger brochures over 6 Pages, might be an additional business day.
• Same Day – Orders submitted by 10 am on a business day will be completed by the end of the business day and ready to ship.

What time I ordered and how it affects delivery
Print material must be submitted and approved (if proof requested) by 3:00 pm (EST) the day before the requested delivery day. Any submission or approval after 3pm the day prior,  is considered the next day. Your order is not "picked from a shelf" it is custom printed and no shipping can take place until it is completed and ready to ship.
Days - Are Business Days (Monday- Friday)
Cut Off Time 3PM EST on all Business Days
Orders or Approvals after 3PM EST thus, are considered "the next business day"

We have tried to incorporate these various user options to accommodate agents and often their need for quick turnaround or that maybe entering their orders after the close of the work day, thus still allowing them to order online seamlessly.  If you need anything by a certain time we suggestion you chose the most expedite shipping you see as well as expedited production with in the product your are ordering.

We always do our best to move your order in and out of production as fast as possible. We use multiple printing presses and various finishing  equipment. All work is done right here in our shop  however every job is has its own art work and specifications and thus really is custom!

A representation of what the finished printed product will look like. They are designed to simulate, as closely as possible, the exact appearance a job will take when printed on our press. It is used to make sure any mistakes or errors are caught before the order goes to the printing press. It is for your benefit that you look over your proof carefully to make sure any spelling, grammatical, or punctuation errors are caught at this stage along with photo selection and location, and legibility. Your order will be printed exactly as it appears on the proof (not including exact color match). At the same time, you agree to verify the proof and any mistakes found after your approval of the proof that require a reprint due to typographical errors will be at your expense

(2) Types of Proofs

E Proof - A Low res pdf file we email or send a link to you for your review

Hard Proof - an actual printed sample that will represent what your finished product will  look like. This may not include any specific binding or booklet making or may also be on a larger sheet.

VERY IMPORTYANT - Any request for Proof either E Proof will effect your Print Turnaround time and thus your delivery time. We suggest you review all aspects of your project  be ready to go.

A Portable Document Format - PDF, is a universal file format that has captured all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else. PDFs make it possible to send formatted documents and have them appear on the recipient's monitor or printer as they were intended, regardless of installed fonts or software programs. They can be read by any computer without platform conflicts.

You can view PDF documents using Adobe Reader which is a free plugin for your web browser. If your computer does not have Adobe Reader, you may obtain a free copy here.

We use the PDF format to ensure you can see what your order looks like before you place it with no surprises and in the quickest time possible.

Print-Ready Files It a common term used every day in commercial printing, but it can mean different things. They are essential elements your file needs to ensure it translates from your computer to the printing press accurately and consistently without the need for any additional edits or adjustments. PDF Format Whether you’re designing a postcard, property brochures or perfect bound marketing booklets the first step in creating a file for online printing is knowing what format it’s in. A PDF is the best format. Other File Formats Other formats have broader editing capabilities, such as Adobe Photoshop (.psd format), Illustrator (.ai format) or InDesign (.indd/imdl). They can work however you have Package and Zip with Links and Font Folders and save as an IMDL otherwise they cannot be used. Formats like Microsoft Document (.docx), PowerPoint (.ppx) or Publisher (.pub) are not optimized for a printing press. And formats like .png and .jpeg. are static images that, if designed correctly, can be printed, but there will most likely be a charge to convert them. Nothing will advance however without your approval. Print-Ready File Requirements To ensure your file is ready for press and other online printing services, follow these guidelines: All of your images should be high resolution. We recommend images are 300 PPI for small format projects like booklets, cards or brochures, and 150 PPI for large format projects like custom signs and banners.

Make sure your files use CMYK colors for the most accurate comparison between what you see on your screen and what is produced with the press (not guaranteed to match exactly)

Your design files must have the appropriate bleed to ensure any variances in commercial production don’t affect your print. .125″ or 1/8″ variance in the event that the machines drift slightly in any direction. Because of this, your finished size should be expanded by 1/4″. Thus the final PDF file size for a 8.5×11 Brochure will actually be 8.75 x 11.25

Your design files should have all transparent objects, images or drop shadows flattened. PMS Pantone colors will be converted on the fly to CMKY unless for Signs and you have ordered PMS Colors.

General Rule As long as you have a PDF with high resolution images in the CMYK color space with the appropriate bleed, you’ll be on your way to creating the correct print-ready file and your own exceptional project!

When exporting from any program such as Indesign or Illustrator, use these settings below to make sure your .PDF files export correctly.

If you are exporting from your company marketing platform select any option that specifies Print or Print Ready in the description.
We do not want color bars, registration marks, cut, trim or other marking only the bleed - if possible. If you cannot exclude those other items no problem -  use that setting as we do need the bleed.

If color is critical make sure you have converted convert all colors to CMYK before saving your file.

Any transparency issue can be resolved before saving your file.

Example:

What a transparency problem looks like on screen...After a transparency problem is printed...
To prevent this, never use shadows, glows, or any other transparency (image or otherwise) on top of a spot color. Always convert your spot color to CMYK and FLATTEN before sending.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product.

- The bleed for All Digital and offset Print Products is 0.125".
- The bleed for Signs, Posters, Display or Large Format Products is 0.250".

Please keep all text at least 0.25" inside the cut-line. This Safe Zone will make sure no content is compromised.

We would like 300 dpi files and no less. Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turn-around.

We prefer your design and output all colors as CMYK. If you send us an RGB file or containing SPOT colors (aside from coating or die cutting), there is a chance for color shift to occur.

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, EPS, and PNG.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For signs, we recommend designing:
• vector files (e.g. EPS or PDF)
• 300 DPI or higher